Privacy Policy

At Greenry Magic Points, we value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide a better shopping experience and to process your orders efficiently.

  • Personal Information: Name, email address, shipping address, billing address, and phone number.

  • Payment Information: For prepaid orders, payments are processed through secure third-party gateways. We do not store your credit/debit card details or UPI PINs on our servers.

  • Order Details: History of products purchased and communication regarding returns/refunds (including unboxing videos provided by you).

  • Technical Data: IP address, browser type, and device information collected through cookies to improve website performance.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: To process transactions, ship products, and send order updates.

  • Customer Support: To assist with queries, returns, and refunds via Email or WhatsApp.

  • Security: To verify returns (specifically using unboxing videos) and prevent fraudulent transactions.

  • Marketing (Optional): To inform you about new arrivals or special offers, only if you have opted in to receive them.

3. Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. We only share data with trusted partners necessary to run our business:

  • Logistics Partners: To deliver your orders to your doorstep.

  • Payment Processors: To securely handle your transactions.

  • Service Providers: Tools used for website hosting and customer communication (like WhatsApp Business).

Note: We may disclose information if required by law or to protect our rights and safety.

4. Security of Your Data

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our website uses “cookies” to enhance your browsing experience. Cookies help us remember your preferences and items in your shopping cart. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request a correction of inaccurate data.

  • Request the deletion of your account/data (subject to legal or contractual obligations, such as pending orders).

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions regarding your privacy or how your data is handled, please contact us:

  • Email: [info@greenrymagic.in]

  • WhatsApp: +91 9168064862

  • Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM